code snippet doesnt show, but i've enabled technical support mode and i use putty to connect in...
i've also set the SNMP traps via a script i found of yours (and the questions i asked you before) and am able to get it to send traps out, but i cant telnet to the snmp ports (which is why i thought it was a firewall issue)
the thoughts they had were for an older version of their software (open manage) which is wrong (That was another long support call)
now they are trying to find the SNMP lic in the list............