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Problem with Acronis VMprotect 6 i.c.w. Esxi 4.1

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Hello forum,

 

I have recently purchased the Acronis VMprotect 6 software, in order to backup my VM's in ESXi 4.1 and am running into some problems!..

When trying to install the "Virtual Appliance" the installation halts and shows me the following error:

 

Code: 014712855
Line tag: 0xa20120e2d7d9ec7
Message: Failed to deploy the virtual appliance on the following ESX hosts: 172.17.6.36.


Suberror
Code: 05439609
Line tag: 0x5c3a36ad6832d98
Message: Failed to install the virtual appliance on '172.17.6.36'.


Suberror
Code: 05439609
Line tag: 0x8197895a968042b2
Message: Failed to create virtual machine 'AcronisAppliance' (SOAP 1.1 fault: "":ServerFaultCode[no subcode]
"fault.RestrictedVersion.summary"
Detail:
).

 

 

The logfile contains the following information and states that the specified server is not "VMware vCenter" which is correct because it is Esxi.

However, in the usermanual is stated that it is supported for Esxi 4.1.

 

The specified server is not VMware vCenter.


VaUploader::GetAcronisAppliancesFromESX begin
VaUploader::GetAcronisAppliancesFromESX end
The specified server is not VMware vCenter.


VaUploader::GetAcronisAppliancesFromESX begin
VaUploader::GetAcronisAppliancesFromESX end
The virtual appliance cannot be found.
VaUploader::DeployAppliance begin
Installing ESX agent to '172.17.6.36'...
Failed to deploy the virtual appliance on the following ESX hosts: 172.17.6.36.
Failed to install the virtual appliance on '172.17.6.36'.
Failed to create virtual machine 'AcronisAppliance' (SOAP 1.1 fault: "":ServerFaultCode[no subcode]
"fault.RestrictedVersion.summary"
Detail:
).
The specified server is not VMware vCenter.


VaUploader::GetAcronisAppliancesFromESX begin
VaUploader::GetAcronisAppliancesFromESX end
The virtual appliance cannot be found.
VaUploader::DeployAppliance begin
Installing ESX agent to '172.17.6.36'...
Failed to deploy the virtual appliance on the following ESX hosts: 172.17.6.36.
Failed to install the virtual appliance on '172.17.6.36'.
Failed to create virtual machine 'AcronisAppliance' (SOAP 1.1 fault: "":ServerFaultCode[no subcode]
"fault.RestrictedVersion.summary"
Detail:
).

 

The strangest thing about this however, is that during the installaton, you cannot specify what kind of OS is running on the host.

Like it allready assumes that you are using vCenter? Does any have a clue about this?

 

Best regards,

 

Dwayne Peeters


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